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Economic Impact Payments

Economic Impact Payments (EIPs)  Frequently Asked Questions (FAQ)


Q: I have not received my first or second EIP. What should I do?

At this point, the IRS is not issuing the first and second EIPs. However, you can claim missing amounts on your 2020 tax return. To receive your EIPs, you must apply for the Recovery Rebate Credit (RRC) by filling out Form 1040 on your 2020 tax return. Use Line 30, Recovery Rebate Credit, and you or your preparer can designate the EIP amount you did not receive. If you have already filed your 2020 tax return, you must file an amended return and include Form 1040 to receive your missing payments.


Q: I have not received my third EIP. What should I do?

First, go to the Get My Payment tool on the IRS website to determine the status of your third EIP. If the IRS did a direct deposit and it is missing from your bank account, you will first need to contact your bank to determine its status.

If the IRS is mailing your third EIP, you will need to be patient. It can take up to four weeks to receive paper checks or debit cards by mail.

If you still do not receive your third EIP, you can file Form 3911 (Taxpayer Statement Regarding Refund) or call 800-919-9835 to begin a payment trace. A payment trace should only be done if you have waited five days since your third EIP was issued to your bank account or four weeks since the third EIP was mailed to you. You can also apply for a payment trace if your third EIP was lost, stolen, or destroyed.

You should not apply for a payment trace if you are determining your eligibility for the third EIP or if you are confirming the amount you will receive from it.

For more information on the third EIP, or for help filling out Form 3911, visit:


Q: I need help filing my 2020 tax returns and/or Form 1040. What should I do?

If you need help filing your tax return, you may consider scheduling an appointment with Foundation Communities, an Austin non-profit that provides free tax help, by calling (512) 610-7374 or by scheduling an appointment online

Alternatively, you may contact the Taxpayer Advocate Service (TAS), an independent organization within the IRS that helps taxpayers answer tax return-related questions. TAS can be reached by telephone at (855) 204-5023 or (512) 460-8300. Please note that the TAS does not help with EIP-related inquiries.

San Antonio residents can contact the Volunteer Income Tax Assistance (VITA) Program by calling VITA at (210) 222-2975 or (210) 207-1711, or the United Way of Bexar County at 2-1-1.


Q: I receive Social Security and have not received my third EIP yet. When should I expect to receive it?

The IRS has advised that most Social Security recipients will receive their third EIP by April 7, 2020, and that most will be distributed electronically. To check on the status of your EIP, visit the Get My Payment tool. Please note that some VA beneficiaries will not receive their third EIP until mid-April. 


Q: How much should I be receiving?

The first EIP was $1,200 per taxpayer plus $500 for each qualifying child (born in 2020 or children under the age of 17 at end of 2020). The second EIP was $600 per taxpayer plus $600 for each qualifying child. The third EIP was $1,400 per taxpayer plus $1,400 per dependent—not limited to just children under 17, but to all dependents claimed on the tax return.


Q: Do I qualify to receive EIPs? Is there an income limit?

Many taxpayers qualify, including those whose income limit is $75,000 or $150,000 if filing jointly:

EIP1 Eligibility Requirements

EIP2 Eligibility Requirements

EIP3 Eligibility Requirements


Q: Why am I not receiving EIPs?

There are four main reasons why you may not be receiving EIPs:

  • You are claimed as a dependent. A parent and/or guardian may have claimed you on their 2018, 2019, or 2020 tax returns
  • You are above the income limit of $75,000 or $150,000 if filing jointly.
  • You have moved within the past year and the IRS has an outdated address.
  • You are a nonresident of the United States. For the third EIP, mixed-status families will still receive EIPs (households with both citizens and non-citizens.)


Q: I do not file taxes. Do I still need to file my 2020 taxes to receive my EIPs?

Yes! The only way you will receive your first two EIPs is by filing a 2020 tax return. Visit the special Non-Filers tool for help filing your 2020 tax return.


Q: My EIP was issued as a debit card. My debit card was lost or destroyed, the amount on the debit card was incorrect, or I am having trouble using my debit card.

Unfortunately, the debit cards were issued by MetaBank so the IRS does not have direct oversight over the issue. For questions and concerns related to the EIP debit card, visit:

For other questions related to Economic Impact Payments, please call my Austin District Office at (512) 916-5921 or my San Antonio District Office at (210) 704-1080.